What Information We Gather and Why
When you open an account, we collect the details needed to verify your identity — your name, date of birth, address, and a government-issued ID. If you fund your account using PayPal, Venmo, or a Play+ prepaid card, we record the transaction reference and amount, not
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your full payment credentials. Those stay with the payment provider. We also log device data — browser type, IP address, and session timestamps — to detect unusual login patterns and protect your account. Email address and any support messages you send us are stored for as
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long as your account remains active, plus a retention window required under applicable state financial regulations. You can request a summary of everything we hold on you at any time through account settings or by contacting support directly. We do not sell your personal information to
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third-party marketing companies. Data shared with payment processors like PayPal and Venmo is limited to what those processors need to complete your transaction and comply with their own verification rules.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.